Refund policy

Return & Refund Policy – Northern Supply Co.

At Northern Supply Co., every item is made to order through our Canadian print partners. Because of this, we do not keep inventory on hand and cannot accept general returns or exchanges due to size, fit, or preference.

If your order arrives damaged, misprinted, or defective, please contact us within 7 days of delivery and include:

  • Your order number

  • A clear photo of the issue in the unworn/unused garment or item

Send your message to lightsideclothing@gmail.com. Once reviewed, we’ll arrange a replacement or full refund through our production partner.

We’re proud to produce each piece on demand — minimizing waste while delivering quality northern-inspired goods that are designed by us with our heritage in mind. Thank you for understanding and supporting our small-batch family owned company.

Additional details:

  • Items must be reported within 7 days of delivery.

  • We cannot accept returns for size exchanges or buyer’s remorse.

  • Refunds are processed once a defect is confirmed by our print provider.

  • Lost shipments or delivery issues will be investigated with our carrier and replaced if necessary.

Strong, simple, and built for the North — thank you for shopping Northern Supply Co.